
- The Estate Planning Meeting That Left Her Mute
- What Is Family Office Trauma?
- The Psychology of High-Stakes Decisions Under Dysregulation
- How Family Office Overwhelm Shows Up
- The Dependency Dynamic
- Both/And: You Need This Infrastructure and You Are Allowed to Not Be Ready for It Yet
- The Systemic Lens: Why Wealth Management Is Built for a Different Kind of Client
- Navigating the Family Office With a Regulated Nervous System
- FAQ
- The Estate Planning Meeting That Left Her Mute
- What Is Family Office Trauma?
- The Psychology of High-Stakes Decisions Under Dysregulation
- How Family Office Overwhelm Shows Up
- The Dependency Dynamic
- Both/And: You Need This Infrastructure and You Are Allowed to Not Be Ready for It Yet
- The Systemic Lens: Why Wealth Management Is Built for a Different Kind of Client
- Navigating the Family Office With a Regulated Nervous System
- Frequently Asked Questions
The Estate Planning Meeting That Left Her Mute
The first estate attorney appointment after a significant liquidity event can feel like walking into a foreign country where everyone speaks a dialect you don’t understand. I’ve heard this from countless founders in my practice, women who’ve built and scaled companies, negotiated complex term sheets, and managed hundreds of employees. They’re accustomed to being the smartest, most informed person in the room. Then, they sit across from an estate attorney who is excellent at his job and assumes, quite reasonably, that his new client understands what a dynasty trust is, what step-up in basis means, and why an irrevocability clause is a feature rather than a bug.
The founder, fresh off an intense earn-out period or the emotional upheaval of an integration, finds herself unable to follow the sentences. It isn’t a lack of intelligence; it’s an unfamiliarity with an entire domain of knowledge that is now urgently, irreversibly relevant to her life. This specific quality of overwhelm—not stupidity, but a profound contextual void—can be deeply disorienting. It’s an experience of being suddenly, unexpectedly, and deeply dependent on others to translate a new reality. This is more than about managing money; it’s about navigating a completely new social and intellectual landscape, often while one’s nervous system is still reeling from the pace and intensity of the exit itself. The emotional exhaustion of having just built and sold a company for 11 years leaves little bandwidth for mastering an entirely new lexicon of wealth. The sheer volume of new information, coupled with the emotional residue of the exit, creates a convergence for cognitive overload. This can manifest as a sense of mental paralysis, where the brain struggles to process incoming data, leading to feelings of inadequacy or even shame, despite a history of high performance and intellectual acuity. The founder’s identity, previously anchored in competence and control, can feel suddenly destabilized by this new, unfamiliar terrain.
What Is Family Office Trauma?
When we talk about “family office trauma,” we’re not implying that the family office itself is inherently traumatic. Rather, it’s the experience of encountering and trying to manage this sophisticated financial infrastructure during a period of profound personal and physiological dysregulation that can be traumatic. It’s the collision of high-stakes, complex financial decisions with a nervous system that’s already operating in an acute stress response.
A private wealth management firm established to serve a single family or a small group of ultra-high-net-worth individuals. Services typically include investment management, estate planning, tax planning, philanthropy management, and family governance.
In plain terms: Think of it as a personal CFO, legal team, and administrative staff all rolled into one, but exclusively for one or a few very wealthy families. They handle everything from investing your money to paying your bills to planning your legacy.
The post-exit period is, by almost any clinical measure, one of the worst possible times to be forced into making these kinds of decisions. Your identity has likely undergone a seismic shift, your daily operational purpose has vanished, and your body is often still in a state of hypervigilance or collapse from years of sustained stress [1]. This isn’t an optimal state for clarity, discernment, or long-term strategic thinking. The acute stress response, often a lingering echo from the intense demands of building and exiting a company, primes the nervous system for threat detection rather than calm, deliberative thought. This physiological state can make even seemingly straightforward financial concepts feel overwhelming and threatening, triggering a cascade of anxiety and avoidance.
The specific psychological experience of being required to make complex, high-stakes, often irreversible financial decisions from a dysregulated nervous system. This state is characterized by cognitive overload, emotional reactivity, and a diminished capacity for rational thought, leading to potential regret and further stress.
In plain terms: It’s the feeling of drowning in financial jargon and choices when your brain feels foggy, your body is exhausted, and you just want someone else to tell you what to do—but the decisions are too important for that.
This is more than about feeling stressed; it’s about the systemic mismatch between the demands of sudden wealth management and the psychological state of someone who has just completed a grueling, identity-defining chapter of their life. The urgency of certain financial deadlines, coupled with the sheer volume of information, can feel like a relentless assault on an already fragile system. The pressure to “get it right” when the stakes are so high, combined with a diminished capacity for processing, can lead to a sense of profound helplessness. This dynamic can erode confidence and reinforce feelings of inadequacy, even in individuals who have demonstrated extraordinary competence in other demanding fields. The very infrastructure designed to provide security can, in this context, inadvertently become a source of significant psychological distress, reinforcing the need for a trauma-informed approach to wealth management.
The Psychology of High-Stakes Decisions Under Dysregulation
The research on decision-making under cognitive and emotional load is clear: high-stakes decisions made during periods of significant emotional dysregulation are systematically worse than decisions made from a regulated state. Daniel Kahneman, PhD, a Nobel laureate in Economic Sciences, has extensively documented how our cognitive biases and emotional states profoundly influence our choices, often leading to suboptimal outcomes when stress is high [2]. When the nervous system is in fight, flight, freeze, or fawn mode, the prefrontal cortex—the part of the brain responsible for executive functions like planning, judgment, and complex decision-making—is less accessible. Instead, the more primitive parts of the brain take over, prioritizing immediate survival over long-term strategic thinking. This neurological shift means that decisions are often driven by impulsive reactions, fear, or a desperate need to alleviate immediate discomfort, rather than by careful consideration of long-term implications or alignment with core values. The founder’s usual strategic acumen is effectively sidelined by the body’s protective responses.
In my work with post-exit founders, I often see this play out. They describe feeling a profound sense of urgency, a need to “get things done” or “make the money work,” which can override their intuitive sense that they’re not ready. This is often an echo of their founder identity, where constant action and problem-solving were rewarded. However, the context has changed dramatically. The problems are no longer about product-market fit or scaling operations; they’re about multi-generational wealth, tax implications, and legacy—topics that require a different kind of mental and emotional space. The founder’s historical coping mechanisms, which served them well in the entrepreneurial arena, can become maladaptive in this new landscape, pushing them towards premature action when pause and reflection are what’s truly needed. The internal pressure to maintain an image of competence can also prevent founders from admitting their overwhelm, further isolating them in their struggle.
James Grubman, PhD, a leading expert on the psychology of sudden wealth, strongly recommends a significant pause before making irreversible financial decisions. His clinical recommendation, based on decades of observing individuals after major wealth events, is to wait 6 to 12 months before committing to major financial structures or investments [3]. This “pause period” allows the nervous system to settle, the initial shock and euphoria (or grief and disorientation) to subside, and for a more regulated, integrated self to emerge. During this time, the founder can begin to process the emotional impact of the exit, redefine their identity outside of their company, and gradually build their capacity to engage with complex financial information from a place of calm and clarity. This intentional delay is not a luxury but a critical component of sound decision-making and long-term well-being. Without this intentional delay, founders risk making choices that don’t align with their deeper values or long-term well-being, simply because they were made from a place of acute stress and overwhelm. You can learn more about this in our Post-Exit Founders Resource Hub.
How Family Office Overwhelm Shows Up
The overwhelm isn’t always overt. Many founders are masters of presenting a composed exterior, even when they’re crumbling inside. This ability, honed over years of leading companies, can ironically make it harder for advisors to recognize their distress. Founders often internalize the pressure to appear capable and in control, especially in the presence of highly competent financial professionals. This can lead to a phenomenon where they nod along, feign understanding, and agree to complex structures, all while feeling a profound sense of internal chaos and confusion. The public persona of the successful founder can become a barrier to receiving the true support they need.
Consider Nadia, who, six months after a nine-figure acquisition of her SaaS company, described the initial period of setting up her financial infrastructure as “the most helpless I have ever felt—and I just ran a company for eight years.” Her company had been her identity, her daily operational purpose, and her intellectual playground. The wire transfer had landed, the celebration had happened, and then the real work began—the work of translating her newfound wealth into a stable, sustainable future. This transition from a highly structured, purpose-driven life to one that suddenly lacks external definition can be deeply disorienting. The absence of familiar routines and the sudden availability of vast resources can, counterintuitively, create a void that exacerbates feelings of anxiety and uncertainty. The financial decisions, which are meant to provide security, instead amplify this underlying unease.
The specific overwhelm for Nadia came in waves. There was the dynasty trust document, 47 pages long, filled with legalistic language that felt both impenetrable and utterly critical. She’d spent years reading complex contracts, but this was different; it felt like it was about her, her family, her legacy, rather than a business deal. The personal nature of these documents, touching upon intergenerational wealth and the future of her loved ones, added an emotional weight that was absent from her previous business negotiations. This made the cognitive load even heavier, as she grappled not only with complex legal terms but also with the profound implications for her family’s future. Then there was the meeting where two of her newly hired advisors, a tax specialist and an investment manager, disagreed vehemently about a specific strategy for her tax liability, looking to her to make the final call. “I was making million-dollar decisions from the floor of panic,” she recounted, “and everyone in the room thought I was fine because I know how to look fine.” This situation highlights the inherent conflict for a founder: accustomed to being the ultimate decision-maker, she was now confronted with conflicting expert opinions, forcing her to make an informed choice in an area where she felt profoundly ignorant. The expectation to perform this role, while experiencing intense internal distress, is a hallmark of family office overwhelm.
Nadia felt trapped. She knew these were important decisions, but her brain felt like it was moving through quicksand. The initial 90 days post-exit were a blur of meetings, documents, and jargon. Irrevocable decisions were made—decisions about the structure of her trusts, the initial allocations of her portfolio, and philanthropic commitments to her women founders network—before her nervous system had any chance to stabilize. She remembers one particular moment, sitting in a plush office, nodding along, while inside she was screaming, “I don’t understand any of this! And I just sold a company for hundreds of millions of dollars!” The disconnect was profound, and it left her feeling profoundly alone. This profound sense of isolation, where one’s internal experience is completely at odds with external appearances and expectations, can be deeply distressing. It underscores the importance of creating spaces where founders can genuinely articulate their struggles without fear of judgment, and where advisors are attuned to these subtle cues of distress.
The Dependency Dynamic
One of the most challenging aspects of navigating sudden wealth infrastructure for founders is the inherent dependency dynamic with financial advisors. For years, founders are accustomed to being the most contextually informed person in any room. They know their market, their product, their team, and their vision inside and out. They’re the decision-makers, the strategists, the ones with the answers. This ingrained sense of self-reliance and expertise forms a core part of their identity. Their success is often directly linked to their ability to understand, analyze, and command their domain.
Suddenly, after an exit, they find themselves in a room with experts who speak a language they don’t know, about a domain they’re entirely new to. The advisor, who possesses specialized knowledge in finance, tax law, or estate planning, holds a power asymmetry that can be deeply uncomfortable for someone accustomed to autonomy and mastery. The client is simultaneously the most important person in the room—it’s their money, their legacy—and the least informed, at least initially. This reversal of roles can trigger profound psychological discomfort, as it challenges the very foundation of their professional self-concept. The feeling of being a novice in such a critical arena can be disorienting and even threatening to their sense of identity.
This dynamic can create a subtle, yet potent, sense of vulnerability. Founders, who often have a high need for control and understanding, can feel disempowered, even infantilized, by the necessity of relying so heavily on others for fundamental decisions about their future. This isn’t a criticism of advisors, many of whom are highly skilled and well-intentioned. It’s a structural reality of the relationship. The advisor’s expertise is necessary, but the inherent power imbalance can be difficult for a founder to reconcile, especially if their previous experiences have emphasized self-sufficiency and leadership. The desire for control, a hallmark of many successful entrepreneurs, is challenged by the need to delegate and trust in an unfamiliar domain.
James Grubman, PhD, speaks to this experience when he describes the “immigrant to wealth” phenomenon. He notes that people who acquire wealth, especially suddenly, are like immigrants arriving in a new country [3]. They don’t know the language, the customs, or the unwritten rules. They are navigating a new culture without the benefit of prior socialization or inherited knowledge.
This “immigrant” experience is particularly jarring for founders, whose entire professional identity was built on being the native expert in their own domain. The shift from expert to novice, especially in such a high-stakes arena, can trigger feelings of inadequacy, shame, or deep frustration, further contributing to the overwhelm. The implicit expectation to quickly assimilate into this new culture of wealth, without adequate preparation or guidance, can be a significant source of stress. This dependency can feel like a betrayal of their own competence, a stark contrast to the self-reliance that defined their entrepreneurial life. It underscores the need for advisors to not only provide technical expertise but also to act as cultural navigators, helping founders understand the nuances of this new world while validating their feelings of disorientation. You can read more about this on our post-exit legal and financial betrayal therapy page.
Both/And: You Need This Infrastructure and You Are Allowed to Not Be Ready for It Yet
It’s crucial to hold these two truths simultaneously: the sophisticated financial infrastructure of a family office is often necessary for managing significant wealth effectively, and you are absolutely allowed to not be ready for it yet, especially in the immediate aftermath of an exit. These two things can coexist. The financial world moves at its own pace, often dictated by tax deadlines and investment cycles, but your nervous system has its own, much slower, rhythm of integration and healing. This inherent tension between external demands and internal capacity is at the heart of family office overwhelm. Acknowledging this “both/and” reality is the first step towards a more compassionate and effective approach to wealth management. It allows founders to depersonalize their struggle, understanding that their feelings of being overwhelmed are a natural response to an unnatural situation.
The good news is that there are advisors who understand this. They recognize that the human element is as critical as the financial algorithms. Dani, who sold her ed-tech company for a substantial sum after a decade of relentless building, described finding such an advisor as “the most generous financial gift I’ve ever received.” Her previous experience had been similar to Nadia’s—a blur of complex documents and assumed knowledge. This highlights the transformative power of an advisor who prioritizes the client’s psychological well-being alongside their financial objectives. Such advisors understand that true financial health is inextricably linked to mental and emotional health.
Dani’s new advisor, a fiduciary wealth manager, approached things differently. Each meeting was structured not just around decisions, but around understanding. “Here’s what we’re deciding today,” the advisor would begin, “here’s why it matters, and here’s what would happen if we waited six months.” This simple framing offered Dani immense relief. It gave her context, clarity, and most importantly, a sense of agency. The advisor understood that Dani’s nervous system was part of the financial planning context; that she wasn’t just a balance sheet, but a human being processing a massive life transition. This deliberate process of contextualization and empowerment allowed Dani to engage with the material from a place of curiosity rather than fear. By explaining the “why” and the potential consequences of different timelines, the advisor respected Dani’s intelligence and her need for informed decision-making, even when her nervous system was still recovering.
This advisor was willing to slow down, explain everything from the beginning, and reiterate concepts until Dani truly grasped them. They broke down complex topics like philanthropy, donor-advised funds (DAFs), and asset allocation into digestible pieces. This patient, trauma-informed approach allowed Dani to move from a state of overwhelm and reactivity to one of informed, grounded decision-making. It wasn’t just about managing her money; it was about honoring her process and building her capacity, one step at a time. This kind of intentional, relationship-focused support can be transformative for founders working with the complexity of sudden wealth. It demonstrates that effective wealth management can and should integrate psychological principles, recognizing that the client’s emotional state is a critical factor in their ability to make sound financial choices. For some, this support can also come through executive coaching for career transitions.
The Systemic Lens: Why Wealth Management Is Built for a Different Kind of Client
It’s helpful to view the challenges of family office overwhelm through a systemic lens. Most wealth management infrastructure, particularly the high-end, bespoke services of a family office, was not originally designed for self-made founders who experience sudden wealth. It was largely built for inherited wealth—for families who grew up in these systems, who have had advisors for generations, and who understand the vocabulary and the cadence of wealth management from childhood. These individuals are often socialized into the culture of wealth from a young age, acquiring an intuitive understanding of its norms, expectations, and language. This generational exposure provides a foundational context that newly wealthy founders simply do not possess.
Founders who arrive at sudden wealth are, in many ways, an anomaly to these established systems. They haven’t had decades of exposure to the concepts of trusts, foundations, or complex investment strategies. They often lack a financial family history to contextualize these decisions. This creates specific barriers:
- The Jargon Barrier: The language of wealth management is highly specialized. Terms like “basis,” “step-up in basis,” “fiduciary duty,” “irrevocable trust,” “GP/LP structures,” and “cap table implications” are second nature to industry professionals but can be utterly bewildering to a newcomer. This specialized lexicon acts as a gatekeeper, creating a sense of exclusion and making it difficult for founders to even formulate intelligent questions, let alone understand the answers. The cognitive effort required to simply decode the language can be exhausting, further contributing to overwhelm.
- The Assumption of Baseline Knowledge: Advisors often assume a certain level of financial literacy or generational exposure to wealth management practices that many sudden wealth creators simply don’t possess. This isn’t a fault of the founder, but a gap in understanding that the system often fails to bridge. This assumption can lead to advisors speaking over their clients’ heads, inadvertently making them feel unintelligent or inadequate, despite their proven track record of entrepreneurial success.
- The Pace of Decisions: The world of wealth management can move quickly, driven by market cycles, tax deadlines, or the need to deploy capital. This pace can clash dramatically with the founder’s internal need for processing, reflection, and emotional integration after a major life event. The external pressure to make rapid decisions, often presented as urgent or time-sensitive, can exacerbate a dysregulated nervous system, leading to rushed choices that may not align with long-term goals or values.
- The Expectation of a Financial Family History: Many wealth management strategies are built around multi-generational planning. Founders without this history may struggle to envision their legacy or make decisions for future generations they haven’t yet considered in this context. The concept of intergenerational wealth transfer, common in inherited wealth circles, can be entirely new to self-made individuals, requiring a significant shift in perspective and long-term planning that they may not have previously engaged in.
This systemic mismatch isn’t about individual failings; it’s about a system that wasn’t designed for the unique psychological and experiential profile of a self-made founder. Recognizing this can help founders depersonalize their struggle and understand that their overwhelm is a natural response to being an “immigrant” in a new financial culture. It highlights the need for wealth managers to adapt their approaches to better serve this growing demographic, moving beyond assumptions to truly meet clients where they are. This requires a conscious effort from the financial industry to develop more trauma-informed, client-centric practices that acknowledge the emotional and psychological journey of sudden wealth. This is a common theme for founders who find themselves navigating systems that weren’t built for them, and you can explore more about this in our Women Founders & CEOs Resource Hub.
Navigating the Family Office With a Regulated Nervous System
working with the complexity of family office infrastructure after an exit doesn’t have to be a repeat of Nadia’s experience. With intentionality and the right support, it’s possible to approach these decisions from a more regulated, grounded place. Here’s some clinical guidance:
1. Prioritize Nervous System Stabilization: This is paramount. Before making any irreversible financial decisions, aim for a minimum viable stability. Can you sleep reasonably well? Are you not in active dissociation? Can you follow complex arguments without losing the thread? If not, defer major decisions where possible. Your body’s capacity for calm and clarity is your most valuable asset right now. This might mean taking a deliberate pause, even if it feels counter-intuitive to your founder drive. Engaging in practices that support nervous system regulation, such as mindfulness, gentle movement, spending time in nature, or connecting with trusted individuals, can significantly improve your capacity for clear thought.
2. Seek Fiduciary Advisors Who Explain, Not Assume: Look for advisors who operate under a fiduciary standard and are committed to educating you. Interview potential advisors with specific questions: “How do you explain complex concepts to clients who are new to wealth management?” “What’s your process for ensuring I understand the ‘why’ behind each recommendation?” “Are you comfortable slowing down the process if I need more time?” A good advisor will prioritize your understanding and well-being over a swift decision. They should be willing to break down jargon, use analogies, and patiently answer questions, recognizing that your comprehension is key to your confidence and long-term satisfaction.
3. Define Meeting Purpose and Decision Points: Before every meeting, ask your team: “What is the specific purpose of this meeting? What decision, if any, are we making today? What information do I need to review beforehand, and what questions should I prepare?” This helps you stay oriented, manage cognitive load, and avoid being blindsided by unexpected decision demands. Having a clear agenda and understanding the expected outcomes of each meeting can reduce anxiety and allow you to prepare mentally and emotionally, ensuring you’re not walking into a situation where you feel unprepared or overwhelmed.
4. Build a Multidisciplinary Support Team: Your financial advisors are one piece of the puzzle. Consider a therapist who understands wealth dynamics and the unique challenges of post-exit founders. A financial therapist can be an invaluable bridge between the emotional and practical dimensions of sudden wealth, helping you process the psychological impact while making sound financial choices. This might also include an executive coach who can help you navigate identity shifts and future purpose. This holistic approach acknowledges that managing significant wealth is not just a financial endeavor but a profound personal one, requiring support across various domains of well-being.
5. Practice Self-Compassion and Patience: This is a marathon, not a sprint. You’ve just completed an enormous undertaking. It’s okay to not have all the answers right away. Treat yourself with the same empathy and understanding you would offer a valued team member going through a difficult transition. Your capacity for complex thinking will return as your nervous system settles. Acknowledging your own limitations and vulnerabilities during this period is a sign of strength, not weakness. Give yourself permission to learn, to make mistakes, and to take the time you need to integrate this massive life change.
The transition after a company exit is multifaceted, touching on identity, relationships, purpose, and, profoundly, your financial future. Approaching the infrastructure of sudden wealth with a trauma-informed perspective means acknowledging the very real psychological impact of this change and building a support system that honors your human experience alongside your financial success.
What is family office trauma?
Family office trauma describes the overwhelming psychological experience of navigating complex, high-stakes financial decisions related to sudden wealth infrastructure (like setting up a family office) while one’s nervous system is dysregulated after a demanding company exit. It’s not about the family office itself being traumatic, but the collision of intense external demands with internal vulnerability.
Why is the post-exit period a bad time for major financial decisions?
After a company exit, founders often experience significant identity shifts, emotional exhaustion, and nervous system dysregulation from years of sustained stress. This state impairs cognitive function, making it difficult to make clear, rational, long-term decisions. Research suggests high-stakes decisions made under stress are often suboptimal.
What is “wealth decision overwhelm”?
Wealth decision overwhelm is the specific psychological state of being required to make complex, often irreversible financial decisions from a dysregulated nervous system. It leads to cognitive overload, emotional reactivity, and a diminished capacity for rational thought, often resulting in feelings of panic or helplessness.
How can I find an advisor who understands my post-exit experience?
Look for fiduciary advisors who prioritize client education, are patient, and are willing to slow down the process. Ask about their approach to explaining complex concepts, their understanding of the emotional aspects of wealth, and their comfort with adapting to your pace. A good advisor will recognize the human element in financial planning.
Should I wait to make financial decisions after my company exit?
Experts like James Grubman, PhD, recommend waiting 6 to 12 months after a significant wealth event before making irreversible financial decisions. This pause allows your nervous system to stabilize, your identity to integrate, and for you to approach decisions from a more grounded and regulated state.
What kind of support team do I need beyond financial advisors?
Consider a multidisciplinary team that includes a trauma-informed therapist who understands wealth dynamics, a financial therapist who can bridge emotional and practical aspects, and potentially an executive coach to help with identity shifts and future purpose. This holistic approach supports your overall well-being during this complex transition.
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References
[1] Porges, S. W. (2022). Polyvagal Theory: A Science of Safety. Frontiers in Integrative Neuroscience, 16, 871227.
[2] Kahneman, D. (2011). Thinking, Fast and Slow. Farrar, Straus and Giroux.
[3] Jaffe, D. T., & Grubman, J. A. (2007). Acquirers’ and Inheritors’ Dilemma: Discovering Life Purpose and Building Personal Identity in the Presence of Wealth. Journal of Wealth Management, 10(1), 8-23.
References
Peer-Reviewed Research (Vancouver)
- Porges SW. Polyvagal Theory: Current Status, Clinical Applications, and Future Directions. Clin Neuropsychiatry. 2025;22(3):169-184. doi:10.36131/cnfioritieditore20250301. PMID: 40735382.
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LMFT · Relational Trauma Specialist · W.W. Norton Author
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Annie Wright is a licensed psychotherapist (LMFT #95719) and trauma-informed executive coach with over 15,000 clinical hours. She works with driven, ambitious women — including Silicon Valley leaders, physicians, and entrepreneurs — in repairing the psychological foundations beneath their impressive lives. Annie is the founder and former CEO of Evergreen Counseling, a multimillion-dollar trauma-informed therapy center she built, scaled, and successfully exited. A regular contributor to Psychology Today, her expert commentary has appeared in Forbes, Business Insider, Inc., NBC, and The Information. She is currently writing her first book with W.W. Norton.
